DETAILED EXPECTATIONS AND POLICIES (updated Dec. 15, 2020):
SOCIAL DISTANCING
Parents will not be allowed inside the facility.
PLEASE BRING YOUR OWN WATER BOTTLE
No snacks allowed. No food or beverages will be available for purchase; the water fountain is closed.
SANITIZATION & CLEANING
- All persons, including employees and participants, must remain at least six feet apart to the greatest extent possible both inside and outside of the gym.
- Contact between participants is discouraged, and spotting will be used only when a coach must intervene on behalf of a participant's safety.
- Signage will be posted to mark social distancing standards of six feet.
- Everyone is required to wear face masks/coverings while inside the facility.
- Masks/face coverings must be secured properly so that they do not raise in front of your eyes but cover your mouth and nose. Participants may remove face coverings to get a drink of water.
- Please come with your own mask or face covering. If you forget, one will be available for purchase.
- Participants must complete a health form within 48 hours of their participation date. https://forms.gle/YnmHxQe3wFNHDMZp6
- Employees and participants will be required to complete a temperature check upon arrival.
- Anyone with a temperature of 100.4°F or more will not be allowed to enter the facility.
Parents will not be allowed inside the facility.
- PLEASE USE EXTREME CAUTION WHEN ENTERING AND EXITING THE PARKING LOT
- All participants will be greeted by a coach in the parking lot or at the front doors. No one should enter the facility unless they have been properly checked in by a coach or employee.
- All participants will exit through the black doors by the Warped Wall Room and dismissed to their parents or guardians in the parking lot.
- Hand sanitizer is provided upon entry and exit of the building, and it is recommended that all participants thoroughly wash their hands when they arrive at home.
PLEASE BRING YOUR OWN WATER BOTTLE
No snacks allowed. No food or beverages will be available for purchase; the water fountain is closed.
SANITIZATION & CLEANING
- Health and hygiene reminders are posted throughout the facility, including the proper way to wear masks, wash hands, sneeze, and to avoid touching faces.
- Participants and employees must wash their hands, or use sanitizer when a sink is not available, after any of the following activities: using the restroom, sneezing, touching face, blowing nose, cleaning, eating, drinking, entering and leaving the gym floor.
- Hand sanitizer will be available at several locations throughout the gym. Everyone must use hand sanitizer upon entrance, at the required stations, and upon exiting the facility.
- All high touch areas such as counters, cubbies, doorknobs, mats, and restrooms are cleaned regularly.
- Action Athletics is taking a very conservative approach to being open during the pandemic. Our small class sizes ensure that social distancing practices can be implemented, and our schedule allows an appropriate amount of time for regular cleaning.
- Registration is available online ONLY. Dates for registration are announced on our website.
- All programs require pre-registration. No drop-ins allowed.
- All programming and schedules may change based on government guidelines.
CANCELLED SERVICES DUE TO COVID-19
If we had to cancel a service you paid and were not able to use due to our closure for COVID-19, see below for an update:
WINTER II NINJA KIDS CLASSES
If you were enrolled in the Winter II Ninja Kids Classes (Feb. 3, 2020 – Apr. 9, 2020), on March 16, 2020, we had to cancel the remaining 4 classes of the session (a $150 value). At that time, we issued everyone’s account four Open Gym Make-Up Passes. Since we can no longer offer that service, those four Ninja Kids Open Gym Make-Up passes will be transferred to a pass called COVID-19 Winter II Refund Pass. That pass has a $150 value which can used toward our other services* or that pass can be used for 3 after school Semi-Private Ninja Kids Classes (a $225 value!).
* please contact us if you would like to use the pass toward a service other than the semi private after school classes.
WINTER II PRESCHOOL CLASSES
If you were enrolled in the Winter II Preschool Classes (Mar. 2, 2020 – Apr. 9, 2020), on March 16, 2020, we had to cancel the remaining 4 classes of the session (a $100 value). At that time, we issued everyone’s account four Open Gym Make-Up Passes. Since we can no longer offer that service, those four Preschool Open Gym Make-Up passes will be transferred to a pass called COVID-19 Winter II Refund Pass. That pass has a $100 value which can be used toward our other services* or that pass can be used for 2 after school Semi-Private Ninja Kids Classes (a $150 value!).
* please contact us if you would like to use the pass toward a service other than the semi private after school classes.
BIRTHDAY PARTIES
Cancelled birthday parties due to COVID closures, can now be rescheduled! Click here find out more info!
If you have an account credit on your account, you can use that for any of other services!
If you have a deposit on your account, and do not think you are going to reschedule and would like to turn it into an account credit for another service, please let us know! Email us at info@action-athletics.com and be sure to let us know your name and the date of your previously scheduled party.
ALL SERVICES:
We are not able to offer any refunds to your card at this time. If you are not quite ready to return, we understand, and please know your new passes and account credits do not have an expiration date so when you are ready to return, you can!
We thank you all for your patience and your continued support!
WINTER II NINJA KIDS CLASSES
If you were enrolled in the Winter II Ninja Kids Classes (Feb. 3, 2020 – Apr. 9, 2020), on March 16, 2020, we had to cancel the remaining 4 classes of the session (a $150 value). At that time, we issued everyone’s account four Open Gym Make-Up Passes. Since we can no longer offer that service, those four Ninja Kids Open Gym Make-Up passes will be transferred to a pass called COVID-19 Winter II Refund Pass. That pass has a $150 value which can used toward our other services* or that pass can be used for 3 after school Semi-Private Ninja Kids Classes (a $225 value!).
* please contact us if you would like to use the pass toward a service other than the semi private after school classes.
WINTER II PRESCHOOL CLASSES
If you were enrolled in the Winter II Preschool Classes (Mar. 2, 2020 – Apr. 9, 2020), on March 16, 2020, we had to cancel the remaining 4 classes of the session (a $100 value). At that time, we issued everyone’s account four Open Gym Make-Up Passes. Since we can no longer offer that service, those four Preschool Open Gym Make-Up passes will be transferred to a pass called COVID-19 Winter II Refund Pass. That pass has a $100 value which can be used toward our other services* or that pass can be used for 2 after school Semi-Private Ninja Kids Classes (a $150 value!).
* please contact us if you would like to use the pass toward a service other than the semi private after school classes.
BIRTHDAY PARTIES
Cancelled birthday parties due to COVID closures, can now be rescheduled! Click here find out more info!
If you have an account credit on your account, you can use that for any of other services!
If you have a deposit on your account, and do not think you are going to reschedule and would like to turn it into an account credit for another service, please let us know! Email us at info@action-athletics.com and be sure to let us know your name and the date of your previously scheduled party.
ALL SERVICES:
We are not able to offer any refunds to your card at this time. If you are not quite ready to return, we understand, and please know your new passes and account credits do not have an expiration date so when you are ready to return, you can!
We thank you all for your patience and your continued support!